Terms of Service

Last updated: 8 July 2026

These Terms of Service (“Terms”) govern your use of the UniStep mobile application and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 17 years old to use UniStep and able to enter into a binding agreement. By using the Service you confirm that you meet these requirements.

2. What UniStep does — and does not — do

UniStep helps you discover programs, get profile-based matches, prepare and submit applications, manage documents, and follow a visa checklist. UniStep is a guidance and facilitation tool. We do not guarantee admission to any university, the accuracy of every third-party program detail, the grant of any student visa, or any particular outcome. Admission and visa decisions are made solely by the relevant institutions and government authorities.

3. Your account and information

• You are responsible for the accuracy of the information you provide. Matches and eligibility indications are only as good as the data you enter.
• You are responsible for keeping access to your email and device secure, since sign-in uses a code sent to your email.
• You must have the right to upload any documents you submit, and they must be truthful and your own.

4. Acceptable use

You agree not to:

• Provide false, fraudulent or misleading information or documents.
• Use the Service for anything unlawful, or to infringe the rights of others.
• Attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service or other users’ data.

5. Fees

UniStep is currently free for students to use. If we introduce paid features in future, we will make the pricing clear before you are charged.

6. Intellectual property

The Service, including its software, design, and the UniStep name and logo, is owned by UniStep and protected by law. You retain ownership of the content and documents you upload, and you grant us the limited right to use them to provide the Service (including sharing application materials with the institutions you apply to).

7. Third-party content

Program details, fees, deadlines and requirements are provided for your convenience and may change. Always confirm details with the institution before making decisions.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that any match or information is complete or accurate.

9. Limitation of liability

To the fullest extent permitted by law, UniStep will not be liable for any indirect, incidental, special or consequential damages, or for any loss arising from admission or visa decisions, reliance on program information, or your inability to use the Service.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or misuse the Service.

11. Governing law

These Terms are governed by the laws of [jurisdiction to be confirmed], without regard to its conflict-of-laws rules. Any disputes will be subject to the courts of that jurisdiction.

12. Changes

We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Contact

Questions about these Terms? Email us at support@unistep.app.